1. Evaluation of 'AIRQUAL' scale for measuring airlines service quality and its effect on customer satisfaction and loyalty
پدیدآورنده : Alotaibi, Mishal M.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Service quality ; AIRQUAL ; Airlines ; Customer satisfaction ; Attiudinal loyalty ; Word of mouth ; Repurchase intentions ; Complaining behaviour ; Kingdom of Saudi Arabia
